Sathwik Aileneni

Senior Software Engineer

hyderabad, india

Python

Backend Development

Golang

AWS

Experience

5 years, 5 months

Plivo

SDE-3

Jan 2023 - Present (1 yr, 8 m) • remote • full-time

Ownership and Tech:

Led E2E Integration of two purchased products into ours with all the design, planning, server setups, solution designs, migrations.
Designed a internal support portal to reduce the round time between CSM and customers.
Periodic DB and service upgrades, Alerts and monitoring based on common feedbacks, Identifying race scenarios, Designing auto-deletion systems wherever necessary.
Separated out clusters which reduced our AWS costs by ~10 percent.

Leadership :

Led a 4 member team oversaw roadmap planning, execution, parallel delegation.
Also led the efforts for customer issues. Helped in workarounds, quick resolutions and planned long overhaul solutions whenever necessary with dedicated timelines.
Pioneered streamlined onboarding, and actively managed incident response. Conducted 30+ technical interviews for SDE, SSDE.

Python

GoLang

AWS

AWS Cloudwatch

AWS SQSAWS ECS

AWS LambdaTerraform

PostgreSQL

Elasticsearch

SDE-2

Jul 2021 - Jan 2023 (1 yr, 6 m) • remote • full-time

Took ownership of numerous features within our product, leading their development from Conception -> POC -> Design -> implementation

Features and Solutions :

CRM Integrations (Salesforce). Bi-Directional sync with minimal latency.
Customer facing analytics.
Extendable user notification framework.
Email sequences.
Workflows.

Architecture :

Containerised API Servers. Breaking down and offloading services based on functionalities to achieve maximum efficiency and scalability.
Async worker pools and queues.
Clustered Redis.
Alerts and Monitoring setup.

Leadership :

Code and Design reviews.
Guidelines and boilerplates setup.
Hiring Interviews.

Python

AWSMicroservices

GoLangTerraform

SDE-1 (Founding Engineer)

Dec 2019 - Jul 2021 (1 yr, 7 m) • bengaluru, india • full-time

Founding Engineer for one of the Plivo new product "Sellular"

Implemented multiple features from scratch like Call, SMS channel. Took it from Ideation and POC Phase > Design Phase > Implementation.
Despite my primary role as a backend engineer, I took up additional responsibilities in front-end development due to the increased requirement in that area for our product.

Python

ReactJS

AWS

SDE-1

Jun 2019 - Dec 2019 (6 m) • bengaluru, india • full-time

Integrated Sift into our SaaS platform and implemented additional features like fingerprinting in the signup flow to enhance fraud detection capabilities at multiple levels during user registration.
Spearheaded the development of a new HTTP element within the PHLO service at Plivo, enabling seamless integration of custom webhooks throughout the calling and messaging processes.
Solely managed customer-facing responsibilities within the team, ensuring timely resolution of all customer support issues within SLA guidelines. Proactively identified areas for improvement and planned future enhancements.

Python

Django

VueJSCSS3

SCSS

AWS

Heroku

JavaScript

Software Engineer Intern

May 2018 - Jul 2018 (2 m) • bengaluru, india • internship

Developed an automation framework using Selenium to assess the call functionalities of a VoIP web application. Initially conceived to streamline internal development processes, the service transitioned to production for managing sanities and testing manual loads because of its efficiency and relevance. Overcoming challenges associated with audio devices on remote servers constituted a significant achievement. Subsequently, received a PPO in recognition of contributions made.

Python

Selenium

Robot FrameworkVoIP

Education

International Institute of Information Technology

Bachelor of Technology (BTech), Computer Science

2015 - 2019

Sathwik Aileneni